When will I get my books?
The latest date for all books is July 2025. This is so if you order a book that’s coming out around then, I’m not promising you’ll get your books earlier. That said, I will be shipping out books as they release, so as soon as all the books you chose are available, I’ll send them out, whether that’s July 2024, or May 2025. In some rare cases, for example if you pick one book that’s releasing soon and a couple others that aren’t releasing until next year, I’ll try to get the first book to you before then, if it doesn’t increase the shipping cost too much.
Last updated: April 10, 2024 12:54
When will I get my books?
You’ll notice the date for all books is set as “May 2024.” This is so if you order a book that’s coming out around then, I’m not promising you’ll get your books earlier. That said, I will be shipping out books as they release, so as soon as all the books you chose are available, I’ll send them out, whether that’s July 2023, or May 2024. In some rare cases, for example if you pick one book that’s releasing soon and a couple others that aren’t releasing until next year, I’ll try to get the first book to you before then, if it doesn’t increase the shipping cost too much.
Last updated: June 01, 2023 05:55
How do I know what the books are about?
Good question! You can see the books that are currently released here: https://spacewizardsciencefantasy.com/books/ and the ones that are coming soon here: https://spacewizardsciencefantasy.com/coming-soon/
Last updated: June 30, 2024 12:50
I added money for an add-on to my pledge. What happened?
The amount you pledged will be transferred over to BackerKit. You’ll be able to choose which add-on you want in the add-on selection screen. There are lots of cool options if you want to change your mind!
Last updated: June 30, 2024 12:50
I got an eBook but I want one of those cool add-ons! Can I do that?
Yes! You’ll have the option to add physical add-ons to your digital item with BackerKit. There’s a small shipping fee added on to each add-on to get your physical rewards to you.
Last updated: June 30, 2024 12:50
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.